Recognise it
Real stories that show the distance between the plan and what people are living, and what it’s costing.
See the Gap · Keynote
Help your whole room see the gap.
Strategy, decks and dashboards keep The Human Gap at a safe distance. A keynote brings it into the room, where people can recognise it, understand why it exists, and leave seeing transformation differently.
“Lisa doesn’t just talk about transformation. She shifts the room.” Ron Kersic · Enterprise Architecture Conference, ING
What audiences say
They still talk about it.
“She got a hall full of architects to stop thinking about systems for thirty minutes and start thinking about people. Not as a detour from the work, but as the point of it.”
Ron Kersic
Enterprise Architecture Conference, ING
“Good content, a structured approach, a voice that invites you to listen… it ticked all the boxes.”
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The session balanced practical frameworks with real stories, giving the audience both something to hold onto and something to feel. It left the room wanting to continue the conversation long after it ended.
Eddy Peters
Chair, itSMF Belgium
“Lisa delivered the opening keynote and set an exceptional standard for the event.”
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He pointed to the insight and authenticity Lisa brought to the stage, and her ability to connect with people while challenging conventional thinking, the tone that shaped the rest of the day.
Philip Bell
Founder, Sofa Summits
Who it’s for
For rooms where change is being led.
Wherever people are leading change and want to understand how it’s really being experienced.
Executive leadership teams
Technology leaders
Enterprise architects
Transformation professionals
Change communities
Professional associations
Conferences
Internal leadership events
What to expect
An experience, not a presentation.
Every keynote is shaped around the audience in the room: real stories, honest observations and a shared moment of recognition.
Understand it
Why the gap opens even in well run programmes, and why reporting rarely shows it.
Keep seeing it
People leave with a new way of looking at their own transformation, and the conversations carry on long after.
Lisa also brings the human experience of technology, building organisations people want to be part of, and lessons from decades of leading transformation.
Meet Lisa
25+ years inside transformation.
Lisa Woodall has spent her career leading transformation from the inside. She started with an industrial placement at IBM and went on to senior roles at Zurich Insurance, Chief Enterprise Architect at Ordnance Survey, and Global Head of Discovery and Design at WPP.
In every organisation she noticed the same thing. There were always two versions of the transformation: the one on the plan, and the one people were living. She couldn’t stop noticing it, so she started writing it down. That became her book, Whatever Next?, and then The Human Gap.
On stage, that curiosity turns into energy. Lisa loves the moment a room recognises its own gap, and she builds every keynote around getting there.
IBM
Zurich Insurance
Ordnance Survey
WPP
Author of Whatever Next?
Bring The Human Gap into your room.
It starts with a conversation.
Whether it’s a leadership conference, an architecture event or a transformation programme, tell us about your audience and we’ll shape the keynote around them.