Grant Ecker: The technology was always the easy part
Grant Ecker says the human side has melted into technology like butter into a steak. I'm not sure I've seen it melt.
Category podcast
Mario Michaels : Are architects losing the room?
Why technically brilliant architects lose the room, and the skill Mario Michaels says hiring never tests.
Surinder Lall : We started writing the prompt for AI more than fifteen years ago
The call centre scripts we wrote for consistency made work portable, and AI agents are where that same logic leads next.
Natasha McCabe :What does “It doesn’t work” really mean?
A CIO asked to just buy laptops went looking for the real problem instead. What we miss when we fulfil the order.
Clive White : The Human Gap has no line in the budget
The contingency for the unknowns gets taken out at the start. Nine months in, you get the look. A conversation with Clive White on the human gap in transformation.
Lisa Avon : Pull on the Thread
Every transformation plan starts from the organisation as it was designed. But the one that runs on a Monday morning is held together by people quietly compensating for gaps nobody drew on the plan. On Whatever Next? Unplugged, Lisa Avon explains what you find when you pull the thread.
Rachel Higham : Forget Technical Debt, is Human Debt the Biggest Challenge for a CIO?
Technical debt has a budget line. Human debt doesn't. Why decades of distance between IT and the people it serves now put AI transformation at risk.
Darryl Carr : The Human Thread Is Already There. Are You Following It?
When the technology is deployed, what's left is people. Darryl Carr on community, and why the human experience of change needs an owner from day one.
Whynde Kuehn: What If We Actually Built the World We Keep Describing?
Whynde Kuehn on why AI should start at the strategy table, not the tech stack, and how to design for the organisation you actually want to become.