The Agentic Enterprise and the Work We Never Understood
Before moving work into AI agents, ask whether you know what your people actually do. Lessons from outsourcing on the hidden knowledge that runs a business.
Tag AI Transformation
Clive White : The Human Gap has no line in the budget
The contingency for the unknowns gets taken out at the start. Nine months in, you get the look. A conversation with Clive White on the human gap in transformation.
Rachel Higham : Forget Technical Debt, is Human Debt the Biggest Challenge for a CIO?
Technical debt has a budget line. Human debt doesn't. Why decades of distance between IT and the people it serves now put AI transformation at risk.
Human-Aware Isn’t Human-First
Enterprise architecture is increasingly human-aware. But until it starts from the lived experience of Monday morning, it isn't yet human-first.
The Problem AI Transformation Leaders Can’t Keep Ignoring
Around $1.5 trillion is going into AI, and perhaps 2% of it into people. Why AI transformation leaders need to give the humans time to catch up.
Stop the Lift-and-Shift: Why We’re Repeating the Same Mistake with AI
Every new technology tempts us to lift and shift the old way of working. Now it's happening with AI, and governance can't be copied from digital either.
Whynde Kuehn: What If We Actually Built the World We Keep Describing?
Whynde Kuehn on why AI should start at the strategy table, not the tech stack, and how to design for the organisation you actually want to become.