Darryl Carr : The Human Thread Is Already There. Are You Following It?
When the technology is deployed, what's left is people. Darryl Carr on community, and why the human experience of change needs an owner from day one.
When the technology is deployed, what's left is people. Darryl Carr on community, and why the human experience of change needs an owner from day one.
Enterprise architecture is increasingly human-aware. But until it starts from the lived experience of Monday morning, it isn't yet human-first.
The Programme Manager holds the plan. The Business Change Manager holds the lived experience. Why sponsors need to listen to both, as equals.